The City posts positions from Monday to Friday, excluding holidays.

Applying for a City position is easy! Just follow these simple steps:

1. Visit our search jobs page: Start by heading over to our job search page.

2. Find a job that interests you.
Browse through the listings and click on any job that catches your eye.

3. Click "Apply for this Job Online."
Once you’ve found a job you like, click on the "Apply for this Job Online" button.

4. Create your candidate profile.
If you're a new candidate, you’ll need to create a profile. If you already have a profile, just log in to get started on your application.

 For New Candidates:

Creating a candidate profile allows you to store your resume and cover letter, which makes applying easier. Just remember, the profile itself isn’t considered your application. You’ll need to complete the full online application for each position you’re interested in. Be sure to fill out the pre-screening questionnaire and upload your resume and cover letter.

 For Existing Candidates:

If you’ve already created a profile, simply log in here to access your information and begin your application for a new position.

When applying, all candidates are required to complete the City of Thunder Bay’s online application. We also encourage you to attach your resume to showcase your experience and skills.

For some job competitions, you may need to submit copies of certificates or other relevant credentials. Be sure to check the specific job posting to see if these additional documents are required!

All job competitions close at 11:59 PM on the date specified in the job posting. Make sure to submit your application before then to be considered for the position!

Unfortunately, if you miss the application deadline, your  applications cannot be considered. Be sure to submit your application on time!

Yes, you can absolutely apply for multiple positions! For each job competition, just make sure to provide specific information relevant to that position. You can use the job-specific cover letter and the additional details fields on your profile page to share this information.

At this time, we’re unable to provide updates on application statuses. You’ll be notified only if you’re selected for an interview or if you move on to the next phase of the recruitment process.

If you experience any technical issues while applying, feel free to contact us for help!

 Call us at 807-625-2364 between 8:30 AM and 4:30 PM, Monday to Friday, or visit us in person.

Yes, you can update your application if the competition is still open. Once it closes, modifications are not allowed.

You will only be notified if you’re selected for an interview. We appreciate your patience, as this process can take up to six weeks after the closing date.

The hiring process consists of several key stages:

1.      Job Vacancy
A vacancy arises and is posted as a competition. Candidates can then apply online for these job opportunities.

2.      Shortlisting
Hiring supervisors review all applications to compare them against the minimum qualifications outlined in the job description. From this, the leading candidates will be selected to move on to the interview stage.

3.      Structured Interview
Leading candidates will be contacted for an interview. The hiring supervisors (or their designates) will provide the interview details, including the date and time, and will ask if any accommodations are needed. The interview aims to assess candidates' education, experience, skills, and abilities.

4.      Employment Testing (if applicable)
For some positions, leading candidates may need to complete job-related testing. The hiring supervisor, or designate, will share the testing details and check if any accommodations are required.

5.      Reference Checks
Candidates who perform well in the interview and testing stages will be asked to provide two professional references. The hiring supervisors will conduct these reference checks, and successful references can lead to a conditional job offer.

6.      Conditional Offer
Once reference checks are complete, a conditional job offer will be made. This offer depends on meeting specific requirements for the position, such as a driver’s license check or validation of credentials, etc.

7.      Official Offer & Start Date
After all conditions are met, you’ll receive a written job offer, and we’ll establish a start date for your new role.

8.      Onboarding
Finally, once you’re on board, we’ll provide on site orientation and training in a virtual self-directed format to help you get settled in!

The length of the hiring process can vary depending on the specific competition. Generally, it may take up to six weeks or more to fill a vacancy. We appreciate your patience as we work to find the right fit for the role!

During the interview process, you can expect a structured interview conducted by a panel of interviewers. They will ask you a series of questions that are related to the job description for the position. Each panel member may take turns asking questions and taking notes as you respond, ensuring a thorough assessment of your fit for the role. It’s a great opportunity for you to showcase your skills and experiences!

Yes, some positions may require candidates to complete job-related assessments or tests. These could include evaluations of computer skills, mechanical knowledge, trade skills, presentation abilities, or financial skills, depending on the specific job requirements.

Once you receive an offer, the hiring supervisor will reach out to discuss your first day and kick off the onboarding process. Additionally, a Human Resources Analyst will contact you to schedule a “Sign-on” meeting. During this meeting, they will gather the necessary information to add you to our payroll system and enroll you in any applicable benefits.

If you need to reschedule your interview, please contact the hiring supervisor as soon as possible to let them know. They’ll appreciate your prompt communication, and it will help facilitate the rescheduling process.

We are committed to maintaining a transparent, fair, and equitable hiring process through a set of established recruitment, selection, and hiring policies and procedures. All hiring supervisors receive training on each phase of the process to ensure consistency. Our posted competitions adhere to defined job criteria and include structured interviews, job-related testing (when applicable), and practices that comply with legislation. This thorough approach helps us ensure fairness and impartiality in our hiring decisions.

To prepare for your interview, take some time to review the job duties associated with the position. Familiarize yourself with the services offered by the division that is hiring, as well as the broader services provided by the municipality to the community. This knowledge will help you engage thoughtfully during the interview and demonstrate your interest in the role and the organization.

It’s best to dress in professional attire for your interview. This shows that you take the opportunity seriously and are ready to make a great impression. Aim for a polished and neat appearance that reflects your professionalism.

During the interview, you can expect a range of job-related questions that are directly tied to the qualifications outlined in the job description. The structured interview will be conducted by a panel and may include the following types of questions:

• Credential/technical knowledge questions: Assessing your relevant expertise.

• Experience, activity, or skill-based questions: Exploring your background and practical skills.

• Suitability & availability questions: Determining your fit for the role and your availability.

• Opinion/situational questions: Understanding how you would approach various scenarios.

• Behavioral (BDI) or performance-based questions: Evaluating your past behaviors to predict your future performance.

• Probing questions: Encouraging you to elaborate on your responses for deeper insights.

This variety helps the panel gain a comprehensive understanding of your qualifications and how you would contribute to the team.

Yes, it’s a good idea to bring a copy of your application or resume for reference during the interview. This can help you stay focused and ensure you present your qualifications accurately. Additionally, be prepared to provide contact information for two professional references who can speak to your work-related experience. Having these items on hand will demonstrate your preparedness and professionalism.

If you find yourself stumped by a question during the interview, don’t worry! Here are a few strategies to handle the situation gracefully:

• Take your time: It’s perfectly okay to pause and gather your thoughts.

• Ask for clarification: If the question isn’t clear, don’t hesitate to ask the interviewer to rephrase or elaborate.

• Admit you are unsure: Honesty is key. It’s better to acknowledge that you don’t know rather than guessing.

• Ask follow-up questions: Engage the interviewer by asking questions related to the topic; this shows your interest and critical thinking.

• Request to respond later: You can also ask if you can come back to the question at the end of the interview after you’ve had a chance to think.

Remember, how you handle challenging questions can demonstrate your problem-solving skills and adaptability!

Typically, technical assessments are conducted either before or after the interview itself. However, if there are any assessments scheduled during the interview, the hiring supervisor (or their designate) will inform you in advance. They will also ask if you require any accommodations to ensure you’re set up for success. This way, you can be fully prepared for any evaluations that may take place!

On your first day, you can look forward to meeting with your direct supervisor, who will kick off your onboarding process. This will include an overview of your workplace and introductions to your fellow team members, helping you feel welcomed right away. You’ll also receive important information on health and safety policies, as well as an overview of corporate policies and procedures, including your responsibilities regarding computer use. It’s a great opportunity to ask questions and get settled into your new role!

Your direct supervisor will inform you of any specific documents you need to bring for onboarding. Once you’ve received your official offer of employment and your start date is confirmed, a Human Resources Analyst will reach out to schedule a “Sign-on” meeting. During this meeting, they will gather the necessary information to add you to our payroll system and enroll you in any applicable benefits. Being prepared with the required documents will help ensure a smooth onboarding process!

During onboarding, you’ll receive training specific to your new workplace, including virtual, self-directed Corporate Orientation training. This allows you to learn at your own pace and get familiar with our company culture, policies, and procedures, helping you start off strong in your new role!

To support our employees' well-being, the Corporation offers a comprehensive benefits package for full-time employees that includes:

• Vacation days: Enjoy time away to recharge and spend with loved ones.

• Life insurance: Ensure financial security for your family in case of unforeseen events.

• Disability insurance (including sick days): Protect your income during illness or injury, allowing you to focus on recovery.

• Extended health/medical coverage: Access a broader range of health services for overall wellness.

• Access to professional services: Benefit from various healthcare professionals, promoting holistic support for your health.

• Hospital coverage: Receive financial assistance for necessary hospital stays and treatments.

• Vision coverage: Get routine eye exams and help with glasses or contacts to maintain vision health.

• Dental coverage: Cover costs for regular check-ups and dental procedures.

• Out-of-country travel coverage: Travel confidently, knowing you're protected from unexpected medical expenses abroad.

• Optional life insurance and Accidental Death & Dismemberment (AD&D) coverage: Enhance your security with additional options available at your expense.

Additionally, some part-time positions may offer a percentage in lieu of benefits. We’re dedicated to ensuring our employees have access to the support they need to thrive!

Our Well at Work employee wellness program is designed for all City employees and offers a range of initiatives and resources aimed at enhancing your well-being both at work and at home. This includes:

·         Wellness initiatives: Engaging programs and activities that promote physical and mental health.

·         Informative resources: Access to valuable information on health and wellness topics to empower employees.

·         Employee and family events: Opportunities to participate in community-building events that foster a supportive workplace culture.

·         Training sessions: Workshops and seminars focused on personal and professional development

 The City of Thunder Bay is dedicated to fostering a healthy work environment, ensuring that every employee has the support they need to thrive both personally and professionally.

Yes! The Corporation offers an excellent pension plan through the OMERS Pension Plan, which is available to all employees. Full-time employees are required to enroll, while part-time staff have the option to join.

This defined benefit plan provides a predictable monthly income for life upon retirement. Employees contribute a percentage of their earnings each pay period, and the Corporation matches this contribution, reinforcing our commitment to your financial future. Our employees tell us that this is one of the most appreciated benefits they love about working here!

Absolutely! The Corporation provides a robust Corporate Learning Program each year, coordinated by the Human Resources Division and the Executive Leadership Team. This program includes a variety of training sessions focused on essential skills such as communication, customer service, teamwork, supervisory skills, technical abilities, and computer/software training.

Additionally, departments and divisions offer ongoing professional development tailored to specific job disciplines and service deliverables, ensuring that you continue to grow in your role.

For those aspiring to leadership, the Corporation also offers a Leadership Program designed to cultivate the skills of emerging, new, existing, and senior/executive leaders. This program emphasizes education, training, job experience, and work assignments, aligning with the City’s leadership competencies to support effective leadership development.

Furthermore, our Tuition Reimbursement Program is available to both part-time and full-time employees, providing financial assistance for furthering your personal and professional development. This program covers the tuition costs for enrolling in college or university courses (excluding books and materials). Employees can receive up to 100% reimbursement for specific job-related courses approved by their Division Manager, while courses not related to current job responsibilities may be reimbursed up to 75%.

Employees are entitled to standard leave options as outlined by the Employment Standards Act. This includes various types of leave, such as vacation leave, sick leave, and parental leave, ensuring that you have the time you need for personal matters, health, and family commitments. We believe in supporting our employees' well-being and work-life balance!

The Corporation is dedicated to promoting a healthy work-life balance for all employees through several flexible programs:

• Work From Home (Dependent on Position):
  Employees have the option to request remote work on a full-time, part-time, or ad hoc basis, enabling them to carry out their job responsibilities in a productive environment that suits their needs. While not all positions can be effectively performed from home, participation in the Working from Home Program is subject to approval and ongoing review based on eligibility criteria.

• Flex-time (Dependent on Position):
  We understand the importance of flexibility, and when feasible, employees can benefit from a flextime arrangement. This allows for variable start and end times, as well as flexible lunch breaks, ensuring that operational needs and customer service are maintained or even enhanced while accommodating individual schedules.

• Voluntary Leave Purchase Program (Full-time Employees):
  The Voluntary Leave Purchase Plan (VLPP) offers eligible regular full-time employees the chance to purchase up to five additional leave days through payroll deductions. These purchased days complement existing leave and vacation entitlements, providing more flexibility for personal time off.

• Disconnecting From Work (All Employees):
  We encourage employees to balance their work and personal lives by disconnecting from work outside of normal hours whenever possible. This means refraining from work-related communications, such as emails, calls, and messages, allowing employees to fully enjoy their personal time without the pressure of work responsibilities.

Through these initiatives, the Corporation strives to create an environment where employees can thrive both professionally and personally!

The Corporation offers flexible working arrangements to support our employees' diverse needs, particularly through our Flex-time program (dependent on position). We recognize the importance of flexibility when it is reasonable and practical, ensuring that operational needs and customer service are maintained or improved.

With flextime, employees have the opportunity to adjust their work schedules outside the traditional hours. This may include varying start and end times, as well as flexible lunch breaks and customized work schedules. This arrangement helps employees manage their time more effectively, allowing them to balance personal commitments while still fulfilling their job responsibilities.

Absolutely! The City of Thunder Bay deeply values the contributions of all its employees in serving our community, recognizing that our city truly runs on our people.

 Employee Recognition Week:

Each year, we celebrate our staff with a week-long Employee Recognition Week filled with engaging events, exciting giveaways, and various activities designed to make employees feel valued, seen, and appreciated. This special week is a wonderful opportunity for us to express our gratitude and show how much we cherish the hard work and dedication of our team.

 Long Service & Retiree Celebration:

We hold an annual Long Service & Retiree Celebration to honor employees who have dedicated 25 years of continuous service and those who have recently retired from the Corporation. This event highlights their remarkable commitment and contributions, providing a moment to reflect on their achievements and celebrate their careers.

 Through these programs, we strive to foster a culture of recognition and appreciation, ensuring our employees know just how much they matter to us!

The Corporation is committed to supporting your career growth and mobility. With a diverse structure that includes various departments and job disciplines, employees have numerous opportunities to move both vertically and laterally, making career mobility one of the top reasons people choose to join and stay with us.

 This includes permanent or temporary promotions to new or existing positions, as well as participation in cross-team projects to broaden your skills and network. Additionally, temporary acting assignments provide valuable development experiences and further career progression opportunities. We encourage our employees to explore diverse pathways to achieve their career goals!

Yes! The Corporation offers a Tuition Reimbursement Program for both part-time and full-time employees, designed to support your personal and professional development through financial assistance. This program covers the tuition costs for enrolling in college or university courses (note that it does not include expenses for books, materials, etc.).

Employees can receive up to 100% reimbursement for specific job-related courses that are approved by their Division Manager and subject to budget availability. Additionally, courses that are not related to current job responsibilities may be reimbursed up to 75% of the tuition fee. This initiative reflects our commitment to fostering a culture of continuous learning and skill enhancement within our workforce.